Country Malt Group is committed to the health and safety of our customers and our team. Given the evolving global COVID-19 situation, we would like to assure our customers that we are taking all possible steps to provide uninterrupted supply and excellent service to our customers. Country Malt Group supports and adheres to all guidelines established by the Center for Disease Control and Prevention and the World Health Organization, as well as our local and federal government. We are monitoring these guidelines daily and keeping our staff members informed.
CMG operates 13 Distribution Centers across North America and, as such, we are well-prepared to support our customers during this difficult time. We are working closely with our domestic and international partners to keep our sites well stocked
with the products that our customers need.
Our transportation partners continue to follow all of our Transportation, Workplace Health & Safety, and Food Safety standards. We are not currently experiencing service issues with rail, truck, or ocean freight operators. With the changing nature of the situation, we suggest carrying additional safety stock at your facility. We also recommend that customers provide additional lead time for all malt orders to ensure we can prioritize with our transportation providers to meet your delivery requirements.
Please note that to reduce risks for our people and our customers, we have suspended visits to our Malthouses and Distribution Centers. Additionally, business travel and customer visits have been significantly limited.
We understand that you may have further questions or concerns. If this is the case, please reach out to your Sales Territory Manager for more information.
Several states, counties, and provinces across North America have issued “Shelter in Place” mandates; Country Malt Group meets the criteria to service essential businesses, and as such continues to remain operational in all our Distribution Centers (with the exception of our Oakland, CA facility). We will continue to operate Distribution Centers with our full catalog of products available to our customers. We have ample inventory of products at all our distribution centers and do not currently foresee any significant supply issues.
Country Malt Group has enhanced its strict Sanitation protocols at all sites to protect our customers and our teams. While we are open for Will-Call orders, we have updated our Will-Call procedures for increased safety. Our Sales and Customer Service teams are now working remotely and are ready to receive your orders and to answer any questions you may have.
Our valued partner brands have also released statements about how they are handling the COVID-19 situation; we have linked their communications via linked logos below.
We will continue to update this page with news regarding our business and operations as the COVID-19 situation evolves.
Country Malt Group Team